Service process

The SCRG repair process ensures your vehicle is inspected and repaired with best in class results. SCRG’s priority is getting you back on the road safely with as little wait time as possible. We work with all major insurance companies and our repairs are overseen by smash repair technicians with years of experience under their belts. As soon as your repair is complete, our SCRG team will contact you immediately to invite you in for the final inspection and paperwork. Our service advisors will review the vehicle and repairs side-by-side before completing the final documentation. Next, we’ll hand you back your key and you can drive off with a quality service guarantee!

Step 1

Vehicle drop off

Step 2

Estimate and submit to insurance company

Step 3

Insurance authorisation and/or owner authorisation

Step 4

Parts ordered electronically

Step 5


Step 6

Structural and Body Repairs

Step 7

Painting and polish

Step 8

Reassembly & Mechanical Repairs

Step 9

Wash and Vacuum

Step 10

Vehicle Ready

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